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During the show today I are going to be offering some great examples on how homeowners have used a mortgage refinance to restructure their finances and their lives for the better. Clint Cooper will be sharing some great information about why you have foundation problems with your house, how to know when the problems are serious and when to tackle getting it fixed.

What do YOU want to accomplish with YOUR mortgage? Connect with me at (901) 482-0354 or email Subscribe for weekly Real Estate Mortgage Shoppe podcasts with show notes at

To Your Success,

Jo Garner, Mortgage Loan Officer NMLS # 757308



Good morning, Memphis! Welcome to our internet listeners and podcast listeners across the 50 states! You’re on Real Estate Mortgage Shoppe. I’m your host, Jo Garner, Mortgage Loan Officer. You can connect with me at Our general topic is MORTGAGE REFINANCE TO FUND FOUNDATION REPAIR, RENOVATIONS & RESTRUCTURING YOUR FINANCING. Subscribe to get our weekly blogposts with podcasts at Call us while we are live at (901) 535-9732 Today is August 3rd, 2019.


During the show today I are going to be offering some great examples on how homeowners have used a mortgage refinance to restructure their finances and their lives for the better. Clint Cooper will be sharing some great information about why you have foundation problems with your house, how to know when the problems are serious and when to tackle getting it fixed.


Sitting in the co-host chair today we have Clint Cooper of Redeemers Group. Clint, you are a superstar businessman. I see where you are named by Inc magazine one of the top 5000 companies for the third year in a row. Congratulations!….. You started building Redeemers Group back in 2008 and have been making a good name for yourself in the marketplace when it comes to foundation and basement solutions for homeowners and businesses. Take a moment and introduce yourself and talk about what services Redeemers Group offers your clients. (Clint takes about about 1 minute to introduce himself and talk about what Redeemers Group does for their customer )


(Jo) It is evident that you love what you do, Clint. I love what I do too. As a mortgage loan officer for over 25 years, I get to be on the homebuying journey with so many of my clients. Not only do I get to help them with their financing when they buy their first home or their 41st home, but I get to brainstorm with them to come up with mortgage scenarios that can help them completely restructure their financing to get people closer to getting rid of all of their debt sooner-–including their mortgage.

How do YOU need to restructure YOUR financing to help and not hinder you getting rid of debt faster-especially getting rid of the compounding, variable rate high interest rate bills? You need to take some time to evaluate where you are and where you want to be.


I was reading an interesting article this week from . The article pointed out that the best way to tackle reorganizing (like when you restructure your finances) is based on your personality. Which of these personalities are YOU?

  1. If you are a stock piler- your biggest hurdle is not knowing what to keep vs toss.

Taking time to prioritize what you need and don’t need to continue buying. Some of the experts say, keep your tax returns for the last 7 years, your bank statements and credit card statements and any documentation that can serve as a tax write off.

  1. The Procrastinators- fully intend to organize as soon as they finish watching their favorite TV show. You could try tricking your mind to see the task of evaluating your finances as fun by turning on some good music and setting a timer for 1 hour to do this task. If you don’t finish reschedule this routine until it is done

  2. The Perfectionists-tend to believe that if you don’t have time to do it flawlessly, don’t do it at all. Since you have to get started someone, perhaps train your mind to believe, at least at the first stage of reorganizing your finances that “Good enough is the new perfect”

  3. The Avoiders- they aren’t thinking about finances at all, making late payments or racking up piles of debt. Avoiders can master getting their finances in order if they schedule themselves to complete 3 steps each week toward evaluating where they currently stand financially, take action to keep the bills paid and take an action step each week to stop adding to their debt and begin step-by step to pay down what they owe.

Give me a call and let’s look at some mortgage scenarios or refinance scenarios to see how much they would help you reduce your costs and make your life more enjoyable. MAKE YOUR PLAN. LET’S WORK YOUR PLAN. IF THE DEAL WORKS FOR YOU TODAY, LET’S DO IT TODAY. Connect with me at Email me at or just call me at (901) 482-0354.

(Jo) Clint, we’ve been talking about restructuring for a strong financial foundation. What are some telltale signs that we need to evaluate the foundation underneath the house where we live? (Clint launches into how to determine if you have a major foundation problem at your home or office. How and when to proceed toward a solution)

You’re on Real Estate Mortgage Shoppe. I’m your host, Jo Garner, Mortgage Loan Officer. What do YOU want to accomplish with your mortgage? When we come back Clint Cooper of Redeemers Group will be sharing some more good-to-know info about your home’s foundation. See you back in just a moment.


nd segment after 9:15 break: Our Look Back Memphis Trivia Contest is brought to you by notable Memphis historian, Jimmy Ogle. Jimmy Ogle offers free historic walking tours downtown in the spring and fall. For information about Jimmy Ogle, go to . The Look Back Memphis Trivia Contest is sponsored by John and Jennifer Lawhon of Lawhon Landscape (901) 754-7474 the Lawhon’s can help you plan your landscaping if you have a BIG, BIG project or a smaller project . The Lawhons are giving away a $25 gift card to the first person with the correct trivia answer. If you know the answer to our trivia question, call us at 901 535 WREC 901 535-9732.

Garner # 159 * 07/20/19

Chop Suey Café on Beale Street

Question: I was the longest running Chinese restaurant in Memphis in the middle of the 20th century. Who am I?

Hint: I opened on Beale Street in 1920.

Hint: My name comes from an American made dish (surprisingly) and sounds very Oriental.

Final Hint: I will receive my own historical marker at 342 Beale Street in September, 2019. Who am I?

Answer: Chop Suey Cafe on Beale Street. Chop Suey is actually an American dish created by early Chinese immigrants in the 1800s for gold miners in California. It is a stir-fried mixture of vegetables and meat in a starchy soy sauce served over rice. An instant success, chop suey became the standard Chinese food found in restaurants known as “chop suey houses.” The Chop Suey Café at 342 Beale Street was open for 47 years and is believed to be the longest operating Chinese restaurant in Memphis. Two restaurateurs, Chu C. Lau and Chu Lain, opened it as the “Oriental Café” in 1920, and in 1922 a new owner, Ming Moy, renamed it “Moy Ming.” It became the “Chop Suey Café” in 1923, managed by Ming Moy until 1930. There was a succession of owners from 1930 to 1953, the last being a man named Jew Sing. The restaurant closed in 1967.

The earliest known Chinese business in Memphis, a laundry, opened in 1873. Fourteen other laundries operated on Beale at various addresses from 1887 to 1915. Subsequently, from 1930 to 1963 up to five Chinese grocery stores opened on Beale. Sam Lee & Co. was in business for 20 years and Joe T. Chew for 10 years. When these businesses were at their peak, this surrounding area of Beale Street was called “Chinatown.” During the era of segregation, Chinese grocers played an important role in trading with African-American customers throughout Memphis and the Mid-South.

A historical marker for Chop Suey Café and the Chinese Merchants on Beale Street will be dedicated in September by the Chinese Historical Society of Memphis and Mid-South and the Shelby County Historical Commission.


Jimmy Ogle will be giving a free tour of the Judge D’Army Bailey Courthouse at 12:00 noon on Thursday, July 25. Meet on the southwest steps at Second & Adams. Also, two free tours of the southern parks of the Memphis riverfront on Sunday, July 28 – 2:00 p.m. meet at Chickasaw Heritage Park (by the Metal Museum, Exit 12C from I-55 West) and at 4:00 p.m. meet at Big River Crossing on Channel 3 Drive. Go to JimmyOgle



1. Rainy Season vs. EXTREMELY HIGH TEMPS

a. Rainy season and the affect it has structurally

Jo: We are in a rainy season right now. How does that affect people’s homes?

Clint: (Focus on structural) Discusses how the ground swells and foundations begin to settle. Symptoms of structural issues begin to appear….

b. Rainy season and the affect it has in basements and crawl spaces

Jo: We have far more homes in the area that have basements than what people may think. Do you see a lot of people that are battling water in their basement during this rainy period?

Clint: (Focus on basement and crawl space) Regardless of a building’s foundation type, slab, crawl space or what we call conventional or basement….. water causes problems.

Speak to- basements and how we need a focus of diverting water, why, etc.

Speak to – the issue with crawl spaces filling with water

c. Rainy season combined with extremely high temps and the results

Jo: We have summer thunderstorms/rainstorms almost every day during this season. Followed by extremely hot and humid conditions, what could this mean for a homeowner?

Clint: Like previously mentioned, regardless of foundation type, water causes problems. One of these problems is mold. With the constant rains and the high, humid temps we face, mold is running RAMPID right about now.

Speak to- mold formation, mold causes, mold solutions RG offers

2. How long people wait to address structural issues

Jo: You mentioned to me that people tend to wait a really long time to address structural issues. Why do you think that is?

Clint: Jo, thinking you have a structural issue with your home can be really unnerving if

not scary. Some recent research says that, when people call us, only 36% of them have had the problem for a year or less. Another 36% have had the issue for 6-10 years, and the other 28% for more than 10 years. So, when people start noticing cracks in drywall or the brick on the exterior, they patch it for the time being and wait and see what happens.

Jo- interjects thoughts and asks how this affects the actual repair when it does happen.

Clint discusses how the longer you wait to address the problem, the more time and cost it will take to address it, and the difference in what the results could be.

for multiple positions, specifically within our installation and sales teams.

Jo: How would someone look into that?

Clint: Right on our website there is a Job Opportunities section. You can learn more about what it is like to be a part of our team, and what opportunities are currently available.


Jo: What do people need to be looking for around the home?

Clint: There are so many signs and symptoms, and the best thing you can do is to have it looked at as soon as you notice them to save you in the long run.

*Clint discusses all the different signs any symptoms


Jo: We have talked before about the difference in stabilizing a home versus lifting it back to level. Does how long you wait to address a settling foundation affect how likely it is to lift it back to level?

Clint: (concept)Discusses 1. Yes, it is harder to get aesthetic results that are desired the longer it has been settling and 2. That stabilization is always what we guarantee and lifting to level is a secondary “hope.” With the punctuation that there’s a better chance to lift to level if it is addressed in a timely manner.

5. INC 5000 etc.

Jo: Inc 5000 just released their 2019 list… I understand Redeemers Group made the list for the 3rd year in a row?

Clint: responds… (growth has been the talk for quite some time now)

Jo weighs in.

Jo: Have you been adding a lot of people to your team?

Clint: Right on our website there is a Job Opportunities section. You can learn more about what it is like to be a part of our team, and what opportunities are currently available.

Jo: How would someone look into that?

Clint: Right on our website there is a Job Opportunities section. You can learn more about what it is like to be a part of our team, and what opportunities currently available.



  1. How do you structure your mortgage when the house you want to buy is a major fixer-upper?

Mr. and Ms. Lancaster (not their real names) found a house in the country and close to other family. It had a perfect layout for enjoying their retirement with a bonus room for entertaining their grandchildren when they came to visit. The property was priced well below the other homes, making it very affordable to the Lancaster’s on their income. It was truly a needle in a haystack

The flaw in the arrangement was that there was rotted wood that needed to be replaced and painted. There were some fixes that needed to be made to the electrical systems. The Lancasters were in a Catch-22. The mortgage company would not allow them to close on the home until the repairs were done. But they couldn’t make the repairs until they owned the house.

The solution? An FHA 203K Renovation and Repair loan. Even with the price they paid for the home and the cost of the repairs, the home was worth quite a bit more than they had to spend. The Lancasters had quite a celebration day at closing and bragging rights when they went home to their new digs.

In most cases, when there are less than $5,000 of repairs, the buyer and seller can come to agreement on who will pay for the repairs. If there are noticeable repairs affecting the structure of the home, mortgage companies will require these to be done before closing , although there are some exceptions that allow repairs to be done after closing.

(Structural repairs would be items like rotted wood, peeling paint, leaky or damaged roof, electrical, plumbing or heating and airconditioning issues, drainage problems or termite damage. )

  1. What are some solutions to getting rid of overwhelming, high interest rate debt and still get the mortgage paid off early?

Let me share a past client story. Let’s call this gentleman Mr. Jones not his real name.) Mr. Jones and his wife had a good jobs but his wife got sick and had to quit her job. The income in the household dropped but not the bills. As Ms. Jone’s health deteriorated, she ended up in the hospital and then needed around the clock care. Mr. Jones had to cut back on time he could work on his job and his own income dropped. Unfortunately, Ms. Jones never recovered and passed away.

Late one afternoon I picked up my phone and it was Mr. Jones on the other line. He told me his story. When the income dropped in their household, he said he had no choice but to start using credit cards and now was paying over 15% interest and the owed balances kept compounding higher because he could only pay the minimum payment. He also told me they had amassed mountains of medical debt.

He and his wife had paid down their mortgage over the years and only owed about 25% of the value. The mortgage payment was really high though, because they had refinanced it a few years ago to a short 15 year term, hoping to have the mortgage paid off before they retired. The mortgage payment in Mr. Jones’ situation, was choking the life out of him.

We looked at several scenarios and Mr. Jones decided on this one:

He refinanced his mortgage back to a 30 year term with a lower fixed rate to get the payment as low as possible. He rolled the biggest part of the credit card debt, especially the cards with the exorbitantly high interest rates. By consolidating his high debt payments all into his new 30 year mortgage by refinancing, he lowered his monthly payment by about $750/month.

Mr. Jones then set up a small monthly payment plan with the medical collection companies. He used some of the $750/month savings from refinancing his mortgage to wipe out even more debt. Now he was seeing light at the end of his tunnel.

By setting up a plan to systematically pay off his debt, he figured that in less than 5 years when the biggest part of his debt was paid off, he could start paying all of the $750/month that he was saving and start prepaying his principle on his mortgage so he could still pay off his mortgage early.

My client, Mr. Jones, was enjoying some hero status with other family members because of the steps he took to overcome what seemed to be insurmountable odds. Not only did he quickly get his debt back under control but he was still going to get to pay his mortgage off early.

  1. What are some ways that you can finance renovations on a simple mortgage without the extra time and costs of the rehabilitation loan?

Another story about a client who knew he needed to restructure his financing from Darik Dennison, a hard-working professional who was spending way too much time at work and not at home with his wife and younger children. The Dennison’s wanted to make some improvements to their home that would bring them together as a family more often.

They wanted to open up the kitchen area to allow them all to be in the same room while eating and doing other activities. They wanted to put in a nice gunite pool with a deck and extend the patio by building a covered area for grilling outside. With the pool and the deck and extended patio, the Dennison’s could grill out or sit and read the paper while the kids swam in the pool with their friends. It was a brilliant plan to squeeze in more family time and make every moment count.

Their challenge was that they would have to get a variable rate Home Equity Line of Credit for over $75,000 and the variable rates have been forecasted to go up repeatedly for the next couple of years. This would mean their payment on the equity line of credit could continue to go up too, which could be a budget buster for the Dennison’s.

The Dennison’s explored a number of ways to try to get the money to complete the renovations to their home. Some of the investments he had considered using for the improvements was invested and making a good return. But using a variable rate Home Equity Line in a market where variable rates were predicted to go up multiple times was not working with a fixed budget.

Mr. and Ms. Dennison decided to keep all the financing on a stable, fixed rate loan by refinancing their existing first mortgage and getting cash out to pay for the home renovations and repairs. The entire financing package would be on a fixed rate loan with no prepayment penalty. The Dennisons would be able to pay extra on their new first mortgage and get the mortgage paid off early. They had their renovations, giving them quality family time and a payment that would not break their budget.

What do YOU want to accomplish with YOUR mortgage? I want to hear your story? Call me directly at (901) 482-0354 ore email me at

Make your plan. Let’s work your plan. If the deal works for you today, let’s do it today.

REAL ESTATE TIP OF THE WEEK (Clint Cooper of Redeemers Group shares a real estate related money-saving or time-saving tip):


  1. Talk Shoppe offers free networking & education to anyone interested in real estate or in business. Talk Shoppe meets every Wednesday 9A-10A CT at Pinot’s Palette 8225 Dexter Rd Cordova, TN. This Wednesday August 7th: “Well Hidden Tax Incentives for Business Owners” Robert Oates, 901-351-8771,

  2. Talk Shoppe events are free thanks to supporters like Tim Gilliland of When you need to recover lost data on your computer, you will feel very thankful when you call Tim at BackupRX and simply download all your data and system files immediately when you need it. Contact BackupRX about getting your data automatically backed-up at

  3. Thank you to Nita Black of Nita can show you how to share your skills and knowledge online and make money doing it. Call Nita today to start making a profit sharing what you know.

4. Subscribe at and you can get our weekly blog posts with podcasts conveniently in your inbox.



Lily Tomlin “The road to success is always under construction.”

Anonymous “I couldn’t repair your brakes, so I made your horn louder”



  1. Sally Baker, The Source (for organizing your home, office and your life) Memphis, TN (901) 258-4775

  2. Scott Owen, Best Choice Roofing, Memphis, TN

  3. Mark McLaurine, Refrigeration Unlimited Memphis, TN (901) 216-7782

Transitional Music:

I’m Your Handyman”  by Jimmy Jones; (Theme from Bob the Builder) “Can We Fix It?”;  “The Talkin’ Song Repair Blues”  by Alan Jackson;  

Memphis” by Johnny Rivers for the Look Back Memphis Trivia Contest



Clint was born and raised outside of Nashville, TN and is a graduate of Middle Tennessee State University.  He grew up spending his time outdoors, and working on a cattle farm.  He eventually earned his Eagle Scout rank in the Boy Scouts.  He was active in swimming in both high school and college and rowing in college.  


After college, Clint worked for the Boy Scouts of America.  He also married his sweetheart and hometown Memphian, Amy. In 2004, Clint served in Iraq with the Marine Corps Infantry before returning home to Tennessee to live and work in Memphis. At that time he started in the Financial Industry serving as a Financial Advisor until the end of 2007. He left the financial industry to form Redeemers Group which began January 1, 2008.   Growing up around the construction industry truly helped Clint develop the necessary working knowledge for the foundation and waterproofing techniques used by the Redeemers Group today.  Clint has a passion for serving others and creating healthier home environments for his clients. 


During his time with Redeemers Group, Clint has earned the following certifications and licenses:

  • Basement Systems Waterproofing Certification

  • Basement Systems Crawl Space Repair Certification

  • Foundation Supportworks Diagnostics School Certification

  • National Association of Mold Remediators and Inspectors License

  • Blue Institute- LEED Training Certification

  • Green Building Council, Certifcation

  • TN State Board for Realtors CE Authorized Instructor

Clint lives in Somerville, TN on a small farm with his wife two beautiful children.  While work is downtown, the Coopers spend their evenings in a tranquil setting, that allows for great family time right in the outdoors, where Clint was born and now raises the next generation of Redeemers Group employees!



Find Clint Cooper on Linked In:


WHAT DO YOU WANT TO ACCOMPLISH WITH YOUR MORTGAGE? (901) 482 0354 twitter @jogarner NMLS# 757308

Whatever YOUR personal priorities are, my job is to help you get the mortgage terms that will give you bragging rights when you talk about it and help you score on hitting your goals .”

As a mortgage loan officer, my job is to help you get to the benefits you want from your financing terms. What is most important to you? I can help you find the financing terms that will help you get to what you want. What is your comfort level on a house payment? How much are you comfortable paying down,? What type of financing do you need to get the house you want to buy or refinance?

Different clients have different priorities in life—some are buying their first home with very little down payment funds. Some are recovering from medical challenges, divorces or preparing to send children to college and some are embarking on a long term goal of buying properties to build rental income.”

Jo Garner is a mortgage officer with extensive knowledge in tailoring mortgages to her customers who are refinancing or purchasing homes all over the country. She offers conventional, FHA, VA or other loan programs for refinancing and purchases.

Jo can help you look at rent vs buy, when it makes sense to refinance, how to get the best deal on your home purchase financing.

Jo Garner has been in the real estate/financing business for over 25 years.  She got her start in Portland, Maine where she first began her real estate career. She received her real estate education from the University of Southern Maine  and was personally mentored in San Diego, California  by Robert G. Allen, author of Nothing Down, Creating Wealth and The Challenge.

On moving back to West Tennessee in 1987, she went into business buying and selling discounted owner-financed notes secured on real estate.  In 1990 Jo went to work for a residential mortgage company and has been a mortgage loan officer for over 25 years.  Her goal is to offer excellent, affordable service to her customers, tailoring the loan programs to the specific needs of her clients. 

In addition to her work in the mortgage field, Jo Garner  is the primary sponsor and founder of Talk Shoppe in Memphis. Jo Garner also host the radio show Real Estate Mortgage Shoppe airing on News Radio AM 600 WREC and iHeart Radio with podcasts and show notes published on

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